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The first one we received was damaged, the second one we received looked nothing like the tub we ordered, we were expecting a large, wider, plain looking tub with no panels. The back jets are too high for the tub and the water overflow, to get the jets to where they are not splashing the front wall the water needs to be pretty high but... the over flow is lower and than where the water needs to be and the water starts draining out, and it drains really load. We have adjusted the jets and the jet pressure but we haven't been able to turn the pressure knob since the first time.
The jets are on left side only, luckily its my left side that gives me issues, but its the opposite for my daughter since her accident. The tub is a little small for her, she's 5'7 with long legs, and she has to use a cushion to sit on because the texture of the tub is very uncomfortable on her tailbone but she also uses a bench and showers on days she's having trouble getting down into the tub.
We do like that it drains out super fast, less than 90 seconds so we don't get cold waiting to open the door to walk out.
For the price I think we have a decent walk- in jetted tub.
It was a pleasure working with Vital Hydrotherapy! Their customer service was just top notch. We received our 2 person sauna quicker that promised, and it was so easy to set up. It reaches 145-150 degreed within about 30 minutes (in our new workout room, upstairs). The delivery company VT used here in our local area went above and beyond! The 6 of us in our family have already used it several times- each. Boy do we sweat out the toxins! Starting to experience some of the benefits we have researched with in the first 2 weeks already. We are really impressed with this unit and the radio/speaker system. Love the bluetooth capability. We went with the Hemlock wood and boy is it attractive. Thanks so much for such great customer service in the beginning to end, to insure we picked out the perfect unit for our family. Our family's goal for OPTIMAL HEALTH- spiritually and physically in 2023 is most certainly on the way to being achieved!
It was a pleasure working with Vital Hydrotherapy! Their customer service was just top notch. Really love these high quality backrests! Much more relaxing in our sauna.
The best investment I have made in a long time!!! My 87-year-old mother love it better than I do...