Yardistry products ship directly from the manufacturer within 1 to 2 weeks and should arrive within a total of 4 weeks. Remote areas and Locations with heavy shipping backlogs might take up to 8 weeks.
If you know of a unique delivery requirement, please include them in the note's section of your order (ex. Gravel road, low-hanging wires, no turn-around opportunities for delivery trucks)
The local delivery won't need your presence. The structure will be left at curbside.
We do not recommend scheduling/planning installation the same day or close to your delivery date as we have no control over the freight delivery and your shipment may be delayed without notice.
IMPORTANT DELIVERY INFORMATION
The driver will only deliver Curbside, just at the end of your driveway, and will take a photo for proof of delivery. Please inspect as soon as you are available to, and let us know of any discrepancies right away. If you notice a damage, please send pictures to the support team at support@vital-hydrotherapy. In the rare case of damage, replacement parts ship out at no additional cost.
DO YOU OFFER INSTALLATION?
No, Vital Hydrotherapy does not offer installation.
RETURNS
Returns will be accepted 25 days after receipt of goods if in the original packaging. You will be responsible for the cost of shipping both ways and a 5% restocking fee. Please refer to your manufacturers warranty for returns after 25 days. For return requests or questions please contact Support@Vital-Hydrotherapy.com