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Mesa, Athena, and Platinum Brand Warranties

All Mesa, Athena, and Platinum steam showers carry a (7) seven year structural warranty against manufacturer defects. The structural warranty protects the structure of the steam shower from peeling, fading, delaminating or cracking. Structural components include the acrylic panels, shower pan, ceiling, and glass panels. All steam shower parts carry a (1) one year guarantee against defects.

All Mesa, Athena, and Platinum jetted tubs and air tubs carry a (7) seven year structural warranty against manufacturer defects. The structural warranty protects the structure of the tub from peeling, fading, delaminating or cracking.  All jetted tub and air tub parts carry a (5) five year guarantee against defects.

The manufacture carries most steam shower replacement parts in stock and will arrange for a spare part to be delivered to you.

Installation and Certification

The unit must be installed by a licensed plumber and electrician, or it will void the warranty of the unit from the manufacturer. The purchaser of the steam shower accepts full responsibility and liability for its proper use, operation, and installation. This unit is not to be used for commercial purposes. The purchaser also agrees to hold harmless and indemnify Vital hydrotherapy Inc from any actions, lawsuits, judgments, or liability claims arising from the use of these products. Vital Hydrotherapy Inc is not responsible for any liability or losses accruing from plumbing or electrical installation.

It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.