MESA, ATHENA, AND PLATINUM BRAND FAQ

Electrical Requirements

All steam showers require a dedicated 240V circuit. Please reference the product specification sheet to determine the specific requirements for each steam shower.

Plumbing Requirements

There is no special water or drain requirements for steam shower kits. Steam showers require a standard ½ inch hot and cold supply line. The drain requires either a 1.5” tub drain or 2” standard shower drain depending on model.

Warranty

All steam showers carry a 7-year structural warranty and 1-year parts warranty. The structural warranty covers the structure of the steam shower from peeling, fading, delaminating or cracking. All parts including electronic parts are guaranteed for 1-year against defects.

Electrical and Plumbing Certification

It is the customers’ responsibility to make sure the steam shower will pass any required local plumbing or electrical codes. Most steam showers are ETL certified only. Please contact us if you need additional documentation for meeting local plumbing or electrical codes.

Installation Requirements

The steam shower must be installed by a licensed plumber or it will void the warranty of the unit. The purchaser of the steam shower accepts full responsibility and liability for its proper use and installation. Steam shower kits are not to be used for commercial purposes.

Using Steam without Shower

You can use the steam without turning on the shower water. The steam generator works independently of the shower water controls.

Steam Shower Assembly

The steam shower will arrive on a pallet and will be dissembled. Steam showers with tubs arrive on a pallet with the tub secured separately. All steam showers must be assembled. Assembly typically takes 6-8 hours. All steam shower units will fit through a 24” or greater door opening.

Optional Heater

Steam showers with tubs come with an optional inline heater. The heater is designed to maintain the temperature of the water inside the tub as long as the jets are running. This eliminates the need to continually add warm water to the tub.

Water Pressure Requirements

Steam showers require a minimum water pressure of 30 PSI to have a good flow rate from each of the shower components. The maximum GPM (gallons per minute) output of the steam shower components is between 2.0 and 2.5 GPM depending on the model.

Equipment Access

Although an access panel is recommended, our steam showers have rubber feet on the bottom of the shower pan that allows you to move the shower in or out of place; eliminating the need for an equipment access panel. Some models also have removable interior control panels that allow you to access the equipment from inside the shower.

Free Standing Installation

Steam showers are designed to be free-standing. They do not attach to the wall. The free-standing design allows you to move the steam shower out if you ever need to access the equipment or plumbing.

Does the unit come in one piece or panels?

All units come in panels. The great thing about our Stand Alone Steam Showers is that they are pre-assembled with pre-drilled holes. You can move any unit through a standard 32" doorway to easily access remodeled homes, basements, and other unique situations.

Can I fit the parts through a standard doorway?

Yes, all units can fit through a standard 32" doorway. Even units with a whirlpool tub will fit through any space larger than 26".

What type of Electrical Connection and Breaker will I need?

Models vary. However, most models require a 20 AMP or 30 amp GFCI Breaker depending on the model.

I want to place it on the second floor, will there be a weight problem?

The unit is about 500 lbs.+ water, and your weight is a case-by-case question. Please consult your contractor based on the weights we have provided.

What does the inline heat pump do?

The inline Heat Pump is attached to the water pump, and the heat pump will maintain the water temperature in the tub portion of the unit.

How many HOT/COLD connections are required?

Regardless of the number of showerheads, all units have one hot/cold connection.

Do I need an access panel?

The steam showers are designed to be free-standing units so that in case of an issue behind the unit, you can easily slide the unit away from the wall for access. The plumbing and the electrical connections are flexible, so you can easily make this happen. If possible, an access panel is a terrific option in case of future issues.